Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions govern your use of the Lone Star Blue Pools website and related online features.

By using the website or submitting a service request, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the website.

2. Website Information

Website content is provided for general informational purposes. Pool conditions, equipment requirements, pricing, availability, timelines, and results vary.

Website information does not replace an inspection, written estimate, service agreement, manufacturer instructions, or advice specific to your pool.

3. Service Requests and Estimates

Submitting a form or requesting a quote does not create a service contract or guarantee availability.

Work begins only after the parties agree to the applicable scope, price, schedule, payment terms, and other project conditions.

Estimates may change if actual site conditions, concealed damage, code requirements, material selections, or requested work differ from the information initially provided.

4. Project Agreements

Maintenance and repairs may require a separate written estimate, proposal, work order, or service agreement.

If a project-specific agreement conflicts with these website Terms, the project-specific agreement controls for that work.

5. Appointments and Property Access

Appointment windows and completion dates are estimates. They may be affected by weather, access, route conditions, inspections, permits, utilities, labor, equipment, or material availability.

Customers must provide safe and lawful access to the pool, equipment, utilities, and agreed work areas. Gates should be accessible, pets secured, and known hazards disclosed.

We may postpone or stop work when conditions are unsafe, inaccessible, or materially different from what was represented.

6. Customer Safety

Customers should not enter a pool that appears unsafe, contains unknown chemical concentrations, has exposed electrical components, or is subject to a safety restriction.

Children and pets must be kept away from active work areas, chemicals, tools, drained pools, and unfinished areas.

7. Cancellations and Rescheduling

Cancellation, rescheduling, deposit, refund, and trip-charge policies may be stated in the applicable estimate, booking confirmation, work order, or service agreement.

Customers should contact us as soon as possible when an appointment or project schedule needs to change.

8. Pricing and Payment

Prices are stated in U.S. dollars unless otherwise noted. Taxes, permit fees, delivery charges, disposal costs, and other project expenses may apply.

Payment schedules, deposits, accepted payment methods, late fees, and collection costs may be stated in the applicable service or project documents.

9. Products and Equipment

Product availability, specifications, finishes, colors, and packaging may change. Product images may not exactly match the item received.

Manufacturer instructions and warranties apply to third-party products and equipment.

10. Warranties

Any warranty covering workmanship, equipment, materials, or products must be stated in the applicable written agreement or manufacturer documentation.

Unless expressly stated in writing, website statements do not create a warranty.

Warranty coverage may be limited by misuse, neglect, improper water chemistry, unauthorized work, failure to follow care instructions, storm damage, utility problems, normal wear, or conditions outside our control.

11. Intellectual Property

Website text, graphics, photographs, logos, design elements, and other content are owned by or licensed to Lone Star Blue Pools and protected by applicable law.

Website content may not be copied, sold, modified, distributed, or used commercially without written permission, except where allowed by law.

12. Acceptable Use

You may not misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious code, submit false information, impersonate another person, or use the website for unlawful activity.

13. Third-Party Links

Links to third-party websites or services are provided for convenience. Lone Star Blue Pools does not control and is not responsible for third-party content, products, security, availability, or privacy practices.

14. Disclaimers

To the fullest extent permitted by law, the website is provided as is and as available.

We do not guarantee that website content will always be complete, current, uninterrupted, or error-free. Nothing in these Terms excludes rights or warranties that cannot legally be excluded.

15. Limitation of Liability

To the fullest extent permitted by law, Lone Star Blue Pools and its owners, employees, contractors, and agents will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from use of the website.

Liability relating to paid services, products, or projects is also governed by the applicable written agreement and applicable law.

16. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Any project-specific venue or dispute procedure should be stated in the applicable service.

17. Changes to These Terms

We may update these Terms periodically. Revised Terms will be posted with a new effective date.

Continued use of the website after changes are published means you accept the revised Terms.

18. Contact Us

For questions about these Terms, contact Lone Star Blue Pools by email or call (832) 713-0747.

Secret Link